> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gocenti.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offer Reviews and Organisation Settings

> Add review steps to your organisation's joiner workflow from the Settings page, then request, approve, and void reviews on program offers.

Offer reviews let your organisation require a named person to approve offers before they move to the next step of the joiner workflow. You configure review steps once on the organisation **Settings** page. Your team then requests, approves, and tracks reviews from the program page.

Use reviews when someone in your organisation must check offers before they go out. For example, a reviewer might check the buyer, the number of shares, and the share price before investors are invited to subscribe.

## Prerequisites

* To open **Settings** and edit the joiner workflow, you need the Firm Administrator, Organisation Administrator, Investment Professional, or Advisor role. See [Roles and access](https://docs.gocenti.com/fund-portal/roles-and-access.md).
* Reviewers must already have a Fund Portal login with access to the organisation. Centi staff cannot be selected as reviewers.

## The Settings page

Click **Settings** at the bottom of the organisation sidebar to open the organisation settings. These settings apply across the whole organisation, and every program inherits them.

The page holds the **Joiner workflow** editor. It shows the steps every new offer goes through, such as investor signature, counter-signature, and payment. For each step, you choose whether it starts automatically or waits for you to start it manually.

## Add a review step

A review step sits in front of a step in the joiner workflow and holds that step back until the offer is approved. You can place a review before **Subscribe**, **Investor signature**, **Counter signature**, or **Payment**. Steps that run in parallel share one review point, and only one review can guard each point.

**1. Open Settings**

Click **Settings** in the sidebar.

**2. Drag a review into the workflow**

Drag the **Review** card from **Add to the workflow** onto a review point in **Steps**. The card is only shown while at least one review point has no review.

**3. Name the review and choose a reviewer**

In the **Add review step** dialog, enter:

* **Name**: shown as the column header on the program page and in the reviewer's email, for example `Board approval`.
* **Instructions**: what the reviewer should check, for example `Check the buyer, the number of shares and the share price.`
* **Default reviewer**: the person who is preselected when someone requests a review. This field is required.

**4. Save the workflow**

Click **Save**. If offers are already in progress, confirm the save in the **Save changes** popover.

To change or delete a review step, open the step's menu and click **Edit** or **Remove**, then save the workflow.

### Workflow versions

Every save that changes the workflow creates a new workflow version. Earlier versions are kept.

* Offers that have not started follow the new version.
* Offers already in progress stay on the version they started on. The **Save changes** popover tells you how many offers continue on their existing workflow.
* A newly added review step guards new offers only. It does not apply to offers in flight.
* If you save without changes, Centi shows **No changes to save** and creates no version.

## Review offers on the program page

Each program tab shows a review column for each review point that applies to its offers. The **Drafts** tab covers reviews before **Subscribe**, the **Subscribe** tab covers reviews before **Investor signature**, and the **Sign & Pay** tab covers reviews before **Counter signature** and **Payment**.

Each cell shows a review status:

| Status | Meaning |
| - | - |
| **Not ready** | The offer has not completed the steps in front of the review yet |
| **Ready for review** | The offer has reached the review and nobody has requested it yet |
| **Needs your review** | A review request is waiting for you |
| **Awaiting review by {name}** | A review request is waiting for another reviewer |
| **Approved by me** / **Approved by {name}** | The offer has been approved |
| **N/A** | There is no review at this point, or the offer is cancelled or declined |

Hover over a status to see the review instructions, who requested the review and when, and who approved it and when.

### Request review

**1. Select the offers**

Select one or more offers with the status **Ready for review**. All selected offers must wait for the same review.

**2. Choose a reviewer**

Click **Request review**. The step's default reviewer is preselected. You can choose another reviewer from the **Reviewer** list.

**3. Send the request**

Confirm the request. Centi emails the reviewer with the instructions and a link to the program page. The email contains no offer data.

### Approve

As a reviewer, open the link in the review request email. The program page opens filtered to the offers that need your review. Select the offers and click **Approve**. Centi records the approval with your name and the time. Approvals cannot be undone.

Once an offer is approved, a step set to start automatically starts as soon as its other prerequisites are complete. A manual step waits for you to start it.

### Void review request

If a reviewer is unavailable, select the offers with pending requests and click **Void review request**. The reviewer is no longer asked to review those offers. You can then request a review from someone else. You cannot void a request that has already been approved.

### Forward actions with a pending review

Actions such as **Invite to subscribe**, sending for signing or counter-signature, and sending payment instructions stay available even when a review is not approved. If a selected offer has an unapproved review, Centi asks you to confirm before it continues:

* **Approve and invite?** or **Approve and send?** appears when every pending request is assigned to you. Confirming records your approval and performs the action.
* **Invite without approval?** or **Send without approval?** appears in every other case. The warning lists which offers await review by a named reviewer and which have not been requested for review. Confirming records the offers as approved by you, then performs the action.

> [!WARNING]
>
> Confirming a forward action without approval records you as the approver. Only confirm if you have the authority to approve the offers.

## Who can do what

| Action | Firm Admin | Org Admin | Investment Professional | Advisor | Finance |
| - | :-: | :-: | :-: | :-: | :-: |
| Open **Settings** and edit the joiner workflow | ✅ | ✅ | ✅ | ✅ | ❌ |
| Request review and void review requests | ✅ | ✅ | ✅ | ✅ | ❌ |
| Be selected as a reviewer and approve | ✅ | ✅ | ✅ | ✅ | ✅ |
| Confirm a forward action without approval | ✅ | ✅ | ✅ | ✅ | ❌ |


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.